FAQ
Ordering Help
- To order any product featured in this collection, simply add it to your shopping cart, then click “Cart” to checkout.
- You will be required to set up an account if it is your first time placing an order. This ensures the accuracy and security of your order experience.
- When you click on "Checkout", complete shipping and billing information. Click "Continue to next step" at the bottom of the page.
- Provide your Credit Card information and then click “Complete my purchase” to complete your order.
Ordering FAQs
Who is Grapevine Designs? Grapevine Designs is Bell’s branded merchandise provider chosen to administer the Bell Gift Shop and the online order platform. Charges are payable to Grapevine Designs.
When will I receive confirmation of my order? Upon order placement, you will receive a confirmation email from the Bell Gift Shop, containing order, payment, and shipping information. Charges are payable to Grapevine Designs, Bell’s Gift Shop provider.
Post Office Box? Shipments cannot be delivered to Post Office boxes.
All Sales Final. Once orders are placed, cancellations, exchanges, or returns cannot be made.
What is the method of shipment? Domestic orders will be shipped via FedEx ground service
Post Office Box? Shipments cannot be delivered to a Post Office Box.
When will my order ship? Orders received before 12:00 p.m. CST Monday - Thursday, will ship same day. Orders received after 12:00 p.m. Monday - Wednesday, will ship next day. Orders received after 12:00 p.m. Thursday will ship the following Monday. International shipments will require additional processing and transit time. We reserve the right to suspend shipment pending credit card verification.
Questions or order inquiries? Email customer service, bellgiftshop@